Tools / Automation / Zapier
9.0/10 · Automation Leader
Automation

Zapier

Connect your apps and automate workflows

Overview

Zapier is the automation backbone of millions of small businesses. It connects over 6,000 apps — from Gmail to Salesforce to Shopify — and lets you build automated workflows (Zaps) without writing a single line of code.

The concept is simple: when something happens in one app, do something in another. A new lead in your CRM triggers a Slack message. A form submission creates a Trello card. A new invoice generates a spreadsheet row. These automations save hours every week.

Zapier has evolved significantly with AI — you can now describe workflows in plain English and Zapier builds them, and AI Steps let you add ChatGPT-powered logic into any automation.

Highly Recommended

Zapier is the safest first automation tool for any business. The breadth of integrations means you'll almost certainly find every app you use, and the no-code interface makes it genuinely accessible. Start free, automate your first workflow in under 10 minutes.

Best for: Small businesses automating repetitive tasks across multiple apps

Scores

Zapier category scores

Integrations
98
Ease
92
Reliability
90
AI
82
Value
80

How it compares overall

Ease of Use
88
Feature Depth
92
Value
78
Integrations
98
Reliability
95

Key features

🔗

6,000+ Integrations

Connects more apps than any competitor — if you use it, Zapier supports it.

🤖

AI Zap Builder

Describe your automation in plain English and Zapier builds it automatically.

🧠

AI Steps

Add ChatGPT logic to any workflow — summarise, classify, extract and transform data.

📊

Tables

Built-in database to store and process automation data.

🔄

Multi-Step Zaps

Chain multiple actions across multiple apps in a single workflow.

⏱️

Scheduled Triggers

Run automations on a schedule — daily reports, weekly digests, monthly tasks.

Pricing

Free

$0 / month
  • 100 tasks/month
  • 5 Zaps
  • Single-step Zaps
  • Basic apps
Most Popular

Professional

$19.99 / month
  • 750 tasks/month
  • Unlimited Zaps
  • Multi-step Zaps
  • AI features

Team

$69 / month
  • 2,000 tasks/month
  • Shared workspace
  • Premier support
  • Advanced logic

Pros & cons

What works

  • Most integrations of any automation tool (6,000+)
  • No code required — genuinely accessible
  • AI workflow builder is excellent
  • Reliable with strong uptime
  • Free tier covers basic use cases
  • Massive template library

What to watch

  • Gets expensive at high task volumes
  • Complex logic requires higher plans
  • Some integrations are shallow
  • Slower than direct API integrations

How Zapier compares

FeatureZapierMakeIFTTT
Integrations6,000+1,000+500+
Ease of UseHighMediumHighest
AI Builder
Free Tier100 tasks1,000 ops
Complex LogicGoodExcellentBasic

Best for

Lead ManagementEmail AutomationCRM SyncSocial MediaInvoice ProcessingReportingNotificationsData Entry

Reviewed: April 2026. Scores and pricing are checked periodically — see our methodology. Pricing can change after publication, so always confirm current plans on Zapier's site before buying.